Got questions? This way.
Everything you need to know about how ReliaBuddy helps your business grow with smarter review management and automation.
General questions:
We streamline the process of collecting, responding to, and sharing Google reviews for your business using AI and automation. We send automated review requests via email and text, craft personalized responses to reviews, and share positive feedback on your social media. Our system integrates seamlessly into your existing workflow, so there’s no need to change a thing!
Yes, we work with any business that collects customer contact information. Our solutions are flexible and tailored to meet your specific needs.
Absolutely! While we provide proven, high-performing scripts, you’re welcome to customize the messages to align with your brand’s voice and tone.
ReliaBuddy integrates with thousands of apps and tools, ensuring smooth compatibility with your existing systems. Our goal is to work seamlessly in the background while you focus on running your business.
No, there’s no limit! The volume of reviews largely depends on the number of customers you serve and their experience. We help maximize your potential by engaging past and present customers.
We primarily focus on Google reviews because of their impact on local search rankings. However, we can also direct review requests to platforms like Facebook and others based on your preferences.
We believe in transparent pricing. The only additional cost may be for email and text message expenses, which are billed directly at cost. For most clients, this is less than £5/month.
Setting up ReliaBuddy is quick and easy. A 30-minute onboarding call is all it takes—we’ll handle the rest!
Yes! ReliaBuddy provides detailed analytics and reporting so you can monitor your review collection and engagement efforts.
We take negative reviews seriously, responding with empathy and professionalism to resolve issues. You’ll be notified immediately, and we’ll work with you to address concerns effectively.
Yes, we offer comprehensive reporting tools to help you track your progress, understand trends, and optimize your reputation management strategy.
No long-term contracts! We operate on a simple month-to-month basis, making it easy for you to start and stop as needed.
We prioritize data security and privacy. Customer data is used solely for review management purposes and is never shared or sold.
Yes, our AI-powered response system crafts personalized replies to reviews, saving you time while maintaining a professional tone and engagement.
Yes! We specialize in "Review Reactivation," reaching out to your previous customers to encourage new reviews. This often results in 10-20% of past customers leaving positive feedback.
ReliaBuddy integrates with thousands of tools and CRMs, ensuring seamless compatibility and streamlined operations.
Not at all! While we’re based in Eltham and focus on South East London, ReliaBuddy can support businesses anywhere.
We help you collect more positive Google reviews, respond effectively to feedback, and share stellar reviews on social media—boosting customer trust and helping you stand out from competitors.